Politique de confidentialité

Welcome to Ravuoir.

At Ravuoir, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, communicate with us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. COMPANY INFORMATION

Website: ravuoir.shop

Email: info@ravuoir.shop

Business Name: Ravuoir

Products Offered: Women's Fashion Apparel, Dresses, Homecoming Dresses, Hoodies, Denim Clothing, Casual Wear, Formal Wear, and Related Fashion Accessories.

2. INFORMATION WE COLLECT

We may collect the following categories of personal information:

Information You Provide Directly

Full name
Billing address
Shipping address
Email address
Telephone number
Payment information
Order history
Account login credentials
Customer service communications
Product reviews and feedback

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Referring URLs
Website usage data
Pages viewed
Time spent on pages
Clickstream information
Cookie identifiers

Information From Third Parties

We may receive information from:

Shopify
Payment processors
Advertising networks
Analytics providers
Fraud prevention providers
Social media platforms
Marketing partners

3. HOW WE USE YOUR INFORMATION

We use personal information for legitimate business purposes, including:

Processing and fulfilling orders
Delivering purchased products
Providing customer support
Managing customer accounts
Processing payments
Preventing fraud and unauthorized transactions
Improving website performance
Personalizing user experience
Conducting analytics and research
Sending order updates
Sending marketing communications
Complying with legal obligations
Enforcing our Terms of Service

4. LEGAL BASIS FOR PROCESSING (EUROPEAN ECONOMIC AREA AND UNITED KINGDOM)

If you are located in the European Economic Area or the United Kingdom, we process personal data under the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent
Protection against fraud and abuse

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixels, tags, and similar technologies to:

Operate our website
Remember customer preferences
Analyze traffic
Improve website functionality
Measure advertising effectiveness
Deliver personalized advertisements

Types of cookies we may use include:

Essential Cookies
Functional Cookies
Analytics Cookies
Advertising Cookies
Performance Cookies

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. SHOPIFY SERVICES

Our store is hosted by Shopify Inc.

Shopify provides the e-commerce platform that allows us to sell products and services to you.

Your data may be stored through Shopify's data storage systems, databases, and applications. Shopify stores data on secure servers protected by industry-standard security measures.

For additional information, please review Shopify's privacy practices.

7. PAYMENT PROCESSING

Payments are processed through secure third-party payment providers.

We do not store complete credit card numbers on our servers.

Payment providers may collect information necessary to process transactions, including:

Payment card details
Billing information
Transaction information
Fraud prevention data

8. MARKETING COMMUNICATIONS

We may send promotional emails regarding:

New products
Promotions
Discounts
Seasonal collections
Company updates

You may unsubscribe at any time by:

Clicking the unsubscribe link in any email
Contacting us at info@ravuoir.shop

9. SHARING OF INFORMATION

We may share information with:

Service Providers

Shopify
Payment processors
Shipping carriers
Analytics providers
Marketing providers
Fraud detection providers
Customer support providers

Legal Compliance

We may disclose information when required to:

Comply with laws and regulations
Respond to lawful requests
Protect our rights
Prevent fraud
Enforce agreements

Business Transfers

If Ravuoir is involved in a merger, acquisition, asset sale, or restructuring, personal information may be transferred as part of that transaction.

10. INTERNATIONAL DATA TRANSFERS

Because we serve customers globally, your information may be transferred to and processed in countries outside your country of residence.

Where required by law, we implement appropriate safeguards for international data transfers, including contractual protections and recognized transfer mechanisms.

11. DATA RETENTION

We retain personal information only for as long as necessary to:

Fulfill orders
Maintain customer accounts
Meet legal obligations
Resolve disputes
Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

12. YOUR PRIVACY RIGHTS

European Union and United Kingdom

You may have the right to:

Access your personal data
Correct inaccurate information
Delete personal information
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority

California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents may have rights to:

Know what personal information is collected
Request deletion of personal information
Request correction of inaccurate information
Limit use of sensitive personal information
Access collected personal information
Exercise rights without discrimination

Canadian Residents

Canadian residents may request access to and correction of personal information in accordance with applicable privacy laws.

Australian Residents

Australian residents may access and request correction of personal information pursuant to applicable privacy regulations.

13. DO NOT TRACK SIGNALS

Some browsers offer a "Do Not Track" feature. Because there is no universally accepted standard for responding to such signals, our website may not currently respond to them.

14. CHILDREN'S PRIVACY

Our website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children under 16 years of age.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

15. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against:

Unauthorized access
Unauthorized disclosure
Alteration
Misuse
Loss
Destruction

However, no method of transmission over the Internet can be guaranteed to be completely secure.

16. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of those websites independently.

17. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.

Changes become effective immediately upon posting on this page.

The updated version will always display the latest revision date.

18. CONTACT US

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Ravuoir