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These Terms of Service ("Terms") govern your access to and use of the website located at ravuoir.shop (the "Website"), including all purchases, services, content, features, and products offered through the Website.

By accessing, browsing, or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

1. COMPANY INFORMATION

Business Name: Ravuoir

Website: ravuoir.shop

Customer Support Email: info@ravuoir.shop

Ravuoir specializes in women's fashion products, including dresses, homecoming dresses, hoodies, denim apparel, casual wear, formal wear, and related fashion accessories.

2. ACCEPTANCE OF TERMS

By using this Website, you represent and warrant that:

• You are at least 18 years of age; or
• You have obtained permission from a parent or legal guardian;
• You possess the legal capacity to enter into binding agreements;
• You will comply with all applicable laws and regulations.

These Terms constitute a legally binding agreement between you and Ravuoir.

3. MODIFICATIONS TO TERMS

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

Changes become effective immediately upon publication on the Website.

Your continued use of the Website following any modifications constitutes acceptance of those changes.

4. PRODUCTS AND SERVICES

Ravuoir sells fashion products through its online store.

We make every effort to display product descriptions, images, colors, sizing information, and pricing accurately.

However, we cannot guarantee that:

• Product colors displayed on your device will be completely accurate;
• Product descriptions are free from typographical errors;
• Product availability will remain unchanged.

We reserve the right to:

• Modify product specifications;
• Update product information;
• Discontinue products without notice;
• Limit quantities available for purchase.

5. PRICING AND PAYMENT

All prices displayed on the Website are listed in the currency shown at checkout.

Prices may change at any time without notice.

We reserve the right to correct:

• Pricing errors;
• Product information errors;
• Promotional errors;
• Technical inaccuracies.

Accepted payment methods may include:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Shop Pay
• Apple Pay
• Google Pay
• Other approved payment methods

Payment authorization must be successfully completed before order processing begins.

6. ORDER ACCEPTANCE

An order confirmation email does not constitute final acceptance of your order.

We reserve the right to:

• Refuse orders;
• Limit quantities;
• Cancel orders;
• Request additional verification;
• Reject suspected fraudulent transactions.

Orders may be cancelled for reasons including:

• Pricing mistakes;
• Inventory shortages;
• Fraud prevention concerns;
• Payment authorization failure;
• Shipping restrictions;
• Violation of these Terms.

If payment has already been processed, a refund will be issued.

7. SHIPPING

Shipping policies are governed by our separate Shipping Policy.

Estimated delivery times are provided for convenience only and are not guaranteed.

Ravuoir is not responsible for delays caused by:

• Customs inspections;
• Carrier disruptions;
• Weather conditions;
• Public holidays;
• Government actions;
• Force majeure events.

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect addresses may require additional shipping fees.

8. RETURNS AND REFUNDS

Returns and refunds are governed by our Refund Policy.

Refund eligibility depends upon compliance with our return requirements.

We reserve the right to deny returns that:

• Show signs of wear;
• Have been damaged after delivery;
• Are returned outside the return period;
• Do not comply with our refund policy.

9. CUSTOMER ACCOUNTS

Users may create customer accounts.

You are responsible for:

• Maintaining password confidentiality;
• Restricting unauthorized access;
• All activity occurring under your account.

You agree to notify us immediately if unauthorized access occurs.

We are not liable for losses resulting from unauthorized account access.

10. INTELLECTUAL PROPERTY RIGHTS

All content on the Website is owned by or licensed to Ravuoir, including:

• Logos;
• Product images;
• Product descriptions;
• Graphics;
• Website design;
• Text;
• Videos;
• Trademarks;
• Source code.

Such materials are protected by international copyright, trademark, and intellectual property laws.

You may not:

• Copy;
• Reproduce;
• Republish;
• Sell;
• Distribute;
• Modify;
• Create derivative works;

without prior written permission.

11. USER CONDUCT

You agree not to:

• Violate any law or regulation;
• Engage in fraudulent conduct;
• Use automated bots or scraping software;
• Attempt unauthorized access to systems;
• Upload malicious software;
• Interfere with Website operations;
• Harass employees or customers;
• Submit false information.

Violation may result in termination of access.

12. REVIEWS AND USER CONTENT

If you submit reviews, comments, photographs, suggestions, or other content, you grant Ravuoir a worldwide, perpetual, royalty-free license to:

• Use;
• Reproduce;
• Modify;
• Publish;
• Display;
• Distribute;

such content in connection with our business operations.

You represent that your submissions:

• Do not infringe third-party rights;
• Are accurate;
• Are lawful;
• Are not defamatory or misleading.

13. PROMOTIONAL OFFERS

Promotions, discount codes, giveaways, and special offers may be subject to separate terms.

We reserve the right to:

• Modify promotions;
• Terminate promotions;
• Refuse promotional use;
• Correct promotional errors.

Promotions generally cannot be combined unless expressly stated.

14. THIRD-PARTY SERVICES

The Website may integrate with third-party services, including:

• Shopify
• Payment processors
• Advertising networks
• Analytics providers
• Social media platforms

We are not responsible for the practices or content of third-party services.

Your use of such services may be subject to their own terms and policies.

15. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Website and all products and services are provided on an "AS IS" and "AS AVAILABLE" basis.

Ravuoir makes no warranties regarding:

• Continuous availability;
• Error-free operation;
• Accuracy of content;
• Reliability of services;
• Fitness for a particular purpose;
• Non-infringement.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Ravuoir shall not be liable for:

• Indirect damages;
• Consequential damages;
• Incidental damages;
• Special damages;
• Lost profits;
• Lost revenue;
• Data loss;
• Business interruption.

Our total liability shall not exceed the amount paid by you for the relevant order.

17. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Ravuoir and its affiliates from any claims, damages, liabilities, costs, and expenses arising from:

• Violation of these Terms;
• Misuse of the Website;
• Violation of applicable laws;
• Infringement of third-party rights.

18. FORCE MAJEURE

We shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including:

• Natural disasters;
• Epidemics;
• Pandemics;
• Government restrictions;
• Labor disputes;
• Transportation disruptions;
• Cyberattacks;
• Utility failures.

19. TERMINATION

We reserve the right to suspend or terminate access to the Website at any time without prior notice if:

• These Terms are violated;
• Fraudulent activity is suspected;
• Security concerns arise;
• Required by law.

20. PRIVACY

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you consent to our collection and processing of information as described therein.

21. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

22. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and other posted policies, constitute the entire agreement between you and Ravuoir.

23. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

Ravuoir

Website: ravuoir.shop

Email: info@ravuoir.shop

Customer Service: info@ravuoir.shop